To make a purchase, simply select the items you want to order and place them in your shopping bag. You can then complete the purchase process and make a secure online payment with your credit card (Visa, Mastercard & American Express) or PayPal account. As soon as you have successfully placed your order, you will receive an automatic confirmation by e-mail.

You do not need an account to place an order. However, with an account, you can store your personal information and review previous orders. Please note that we do not store payment information in your account. You can create an account by clicking here or by logging in when ordering.

By law, we are obliged to charge VAT on all orders delivered to Germany. The tax rate depends on the exact delivery address and is displayed at the time of ordering.

Orders received from Monday to Friday by 12:00 EST (except on public holidays) are usually shipped on the same day. Orders received after 12:00 p.m. EST or on public holidays will be shipped the next working day. Orders received on Saturdays and Sundays will be shipped the following Monday (except on public holidays).

Once your order has been shipped, you will receive an e-mail notification with the tracking information. Please note that it may take up to 24 hours to update the tracking information after your order has been shipped.

As a recipient, you are responsible for all import duties, customs duties and local sales taxes levied by the country to which you order your goods. Your payment is required to clear your order from customs upon arrival. Unfortunately, we are unable to estimate the exact amount of these fees, as they are site-specific.